What Do I Do If My Jewellery Is Lost Or Stolen?

We are so sorry to hear your jewellery can no longer be found! 

Unfortunately, our 5-Year Warranty does not cover the loss or theft of any pieces. 

• We would advise you to contact your home, contents or travel insurance company to make a claim with them directly.
• We are happy to provide any proof of purchase information that you may need

To request this information please contact our Customer Care Team using the chat widget on the right hand side of this webpage, or login to your online account to view your order history.